At Learning Cafe, we aim to provide high-quality education and a seamless learning experience. However, we understand that there may be situations where you may need to request a refund. Please review our policy below:
1. Course Enrollment & Fee Payment
- Course fees must be paid in full before access to live classes or resources is granted.
- All payments are made via secure payment gateways.
2. Eligibility for Refund
You may be eligible for a refund under the following conditions:
- You cancel your enrollment within 7 days of payment and before attending more than 1 live class.
- There was a technical issue that prevented you from accessing the course or class, and it couldn’t be resolved.
- The course was canceled or discontinued by Learning Cafe.
3. Non-Refundable Scenarios
Refunds will not be provided in the following cases:
- If you’ve attended multiple classes after enrolling
- If the refund request is made after 7 days of enrollment
- If the issue arises due to your device/internet limitations
- For missed classes due to personal reasons (though rescheduling may be possible)
4. How to Request a Refund
To request a refund:
- Email us at [your email here] within 7 days of enrollment
- Include your name, contact number, course name, payment ID, and reason for refund
- Our team will review your request and respond within 5-7 business days
5. Processing Time
Approved refunds will be processed within 7-10 business days to the original payment method. Processing times may vary depending on your bank or payment gateway.
6. Contact Us
If you have any questions about our refund policy or need help with your request, feel free to reach out:
📞 Phone:7923613146
📧 Email: agarwalamitynoida4@gmail.com
🌐 Website: www.learningcafe.in
We are here to support your learning journey. Our team will do their best to assist you in case of any genuine concerns.